The sample was received for investigation.The customer's high results for ft3 iii, t4 and t3 were reproduced.Further investigation of the sample confirmed an interference against the streptavidin component of the reagent.This interference caused the high ft3 iii, t4 and t3 results and is covered in product labeling: "in rare cases, interference due to extremely high titers of antibodies to analyte-specific antibodies, streptavidin or ruthenium can occur.These effects are minimized by suitable test design.For diagnostic purposes, the results should always be assessed in conjunction with the patient¿s medical history, clinical examination and other findings." the investigation did not identify a product problem.
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