(b)(4).The actual device was not returned; however, the customer provided one image for analysis.The image showed the product issue report for this complaint.The image did not show the defective product involved with this complaint.Visual inspection could not be performed as no sample was returned for analysis.A device history record review was performed, and no relevant findings were identified.The ifu provided with the kit informs the user, "once the catheter is partially threaded off the needle, do not attempt to advance needle into catheter again - this may cause catheter damage".The customer report of an arterial catheter kinked was not able to be confirmed by visual inspection of the customer supplied photo.Additionally, a full complaint verification testing could not be performed as no sample was returned for analysis.A device history record review was performed, and no relevant findings were identified.Without the device to evaluate, the probable cause could not be determined from the available information.Teleflex will continue to monitor and trend for reports of this nature.
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