H10: the device was not received for evaluation, however it was inspected on-site by a qualified technician.It was confirmed that the machine fell during transportation, which resulted in "physical breaks", damage to the device.The reported condition was verified.No additional defects and malfunctions were found during evaluation.The cause of the condition could not be determined.A device history review revealed no issues that could have caused or contributed to the reported issue.A service history review was performed and revealed that the device has no previous service events; therefore, servicing did not cause or contribute to the reported event.Should additional relevant information become available, a supplemental report will be submitted.
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