Investigation summary: it was reported there was an allergic reaction after use of the product.To aid in the investigation, two photos were provided for evaluation by our quality team.The photos show a prefilled syringe in its packaging flow wrap.The syringe barrel label confirms the product and lot numbers.No other information can be obtained from the photos.A device history record review was completed for provided material number 306546, lot number 2070497.The review did not reveal any detected quality issues during the production of this lot that could have contributed to the reported defect.Based on the investigation and with no sample analysis the symptom reported by the customer could not be confirmed and a probable root cause could not be offered.Complaints received for this device and reported condition will continue to be tracked and trended.Our quality team regularly reviews the collected data for identification of emerging trends.
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