A steris service technician arrived onsite to inspect the unit and found that the tempered glass lid on the right side of the unit was shattered.While onsite, the technician was informed by user facility personnel that a scope was being processed at the time of the event.The scope had been removed from the unit prior to the technician's arrival onsite.The technician was unable to determine a cause of damage to the lid.The technician replaced the lid, tested the unit, confirmed to be operating according to specification, and returned to service.No additional issues have been reported.
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