A device history record (dhr) review was conducted which indicated all inspections were completed and no issues were noted during manufacture.Two used and decontaminate product samples were received for evaluation.Visual and functional testing were performed.No original packaging was present.Visual inspection without magnification, revealed that the cover (flap), was not assembled to the clamp base on one of the returned samples.The cover was found to be adhered to the foam pad of this device.Although the cover was disengaged from the clamp base, the component appeared intact.The cover was reassembled to the base by clicking the hinge (of the cover) into the reciprocating hinge feature of the base.The sample then functioned as intended by closing and opening with an audible click.The second sample required magnification to visually inspect the closure mechanism.This revealed that the hooks, which are located on either side of the cover (flap) of the device, appeared to have been stretched and twisted out of shape.This prevented the locking cover from engaging with the reciprocating lock mechanism (of the base), thus confirming the complaint.The inspection showed that both hooks were fully formed.However, they appeared to have been stretched out of shape by use of force, indicating that the deformity was not the result of a mounding issue (from the supplier).The root cause of the reported issue could not be determined.The information for use (ifu) cautions against applying the securement device in a position where excessive flexing may occur.Complaint information will continue to be monitored for any new information or adverse trends and further actions will be taken accordingly.No information has been provided to date this remediation mdr was generated under protocol b10009406, as a result of warning letter cms# (b)(4).
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