No product was returned therefore the customer complaint was not confirmed.However, we connected the device connector and flat filter in our stock, and wrapped it in the filter cover and connected the disposable infusion pump made by another company.As a result of confirming the connection points, it was confirmed that the gap between the connectors was smaller than that of the luer type connector.However, the reported event was not confirmed as the filter cover did not open when connecting the infusion pump made by another company.No lot number was provided; therefore, device history record review could not be completed.No product information has been provided to date.This remediation mdr was generated under protocol b10009406, as a result of warning letter cms# (b)(4).
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