A user facility submitted a repair request to the olympus service center, on a cysto-nephro videoscope, for hard angle knob.Upon inspection and testing of the customer returned device, the scope angle was locked and could not be unlocked due to deterioration and corrosion of the angle mechanism.This medical device report (mdr) is being submitted to capture the reportable malfunction found during evaluation.There was no report of patient harm or user injury associated with this event.
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The customer suspected device was returned for investigation.The olympus service center confirmed the reported event during inspection and testing.Upon evaluation of the returned device the following defects were found, angle locks due to corrosion of the angle mechanism, water tightness not maintained due to holes in the insertion tube, wrinkles in insertion tube due to external factors, improper insertion of the instrument into the forceps channel, liquid leakage recognized in the light guide bundle, due to breakage of the bending tube, rattling at the connection between the bending tube and the tip, liquid leakage observed in the operating part, watertightness not maintained due to holes in the curved rubber, curved rubber adhesive missing, liquid leakage recognized on the up/down plate, liquid leakage recognized in the universal cord, universal code collapsed, wrinkles observed in the video cable, and video cable crushed.The faulty parts were replaced, and the device was returned to the user facility.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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