A user facility returned the olympus, model cyf-va2, visera cysto-nephro videoscope to olympus for repair due to a report that the angulation control lever was heavy/hard to turn.There was no patient injury, associated with the problem, reported to olympus.Upon inspection and testing of the returned device, the angulation was noted locked and could not disengage.This report is submitted due to the finding that the angulation became locked and could not disengage, identified during in-house service of the device.As the problem was found during in-house service of the device, there was no patient involvement.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the definitive root cause of the locked angulation could not be determined.It is possible that the angle wire was damaged due to wear and fraying, which made the angle knob hard and unable to work, leading to the angle lock.Olympus will continue to monitor field performance for this device.
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