On (b)(6) 2021, abbott point of care (apoc) was contacted by a customer reported that i-stat 1 downloader recharger (b)(4) becomes hot to the touch.Customer reported that it happened with two different i-stat analyzers.On the second one the rechargeable battery was so hot she immediately dropped it.Battery was deformed.The product was replaced at no charge and returning for investigation along with power supply and anlyzer that was docked at the tme of the event.There were no injuries reported.Customer is using rechargeable batteries.Per i-stat1 system manual: art: 714368-00k, rev.Date: 02-aug-12: the downloader/recharger can recharge a rechargeable battery in the analyzer.If the analyzer contains a rechargeable battery, the battery begins recharging automatically as soon as the analyzer is placed in the downloader/recharger.The downloader/recharger also has a compartment for recharging a rechargeable battery outside the analyzer.Placing an analyzer in a downloader/recharger will automatically initiate recharging of the rechargeable battery.The indicator light on top of the downloader/recharger will be green (trickle charge), red (fast charge), or blinking red (fast charge pending) when an analyzer with a rechargeable battery is placed in the downloader/recharger.As well, placing a rechargeable battery into the recharging compartment will automatically initiate trickle recharging.The indicator light near the recharging compartment will be green when a rechargeable battery is placed in the compartment.
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Apoc incident: (b)(4).The investigation was completed on 11-nov-2022.The customer reported that analyzers (with rechargeable batteries) became hot to touch when docked in downloader recharger (drc) s/n (b)(6), and the drc was hot to touch.Additionally, the rechargeable battery was deformed.The conclusion of the investigation is that the complaint was confirmed, and the cause was determined to be failure of components d14 and q1 on the main board of drc s/n (b)(6).It should be noted that the analyzer rechargeable battery as well as the drc power supply adapter and power cable that were in use at the time of the incident were not returned and cannot be ruled out as contributing factors.A deficiency has been identified.A rocketware search spanning six months revealed one similar incident.No corrective or preventive action is required at this time.
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