The hillrom technician found the power cable and the cable assembly needed to be replaced.Per the hillrom service manual, perform annual preventive maintenance procedures to make sure all envella® bed components are functioning as originally designed.The user manual instructs that power cords require inspection routinely to ensure no damage has occurred during use.The manuals also include warnings such as incorrect use or handling may result in damage to the power cord.They also instruct that if damage has occurred remove immediately, and to properly remove the power cord from the electrical outlet during transfer or movement of the device.A search of the hillrom maintenance records showed hillrom performed preventative maintenance on this bed in march 2022.It is unknown if the facility performed any other preventative maintenance on this bed.The technician replaced the power cable and the cable assembly to resolve the reported event.Based on this information, no further action is required.
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