An outside of the united states (ous) customer contacted the siemens customer care center (ccc) to report discordant (elevated) atellica im vitamin b12 (vb12) patient results compared to lower retest results obtained on a different day with a different instrument and reagent lot.The limitations section of the instructions for use states: "for diagnostic purposes, the results obtained from this assay should always be used in combination with the clinical examination, patient medical history, and other findings." siemens is investigating.
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Siemens filed mdr 1219913-2022-00274 initial report on 2022-09-02.Additional information: 2022-11-30: siemens performed an atellica im vitamin b12 (vb12) study using internal medical decision pool (mdp) controls and bio-rad lyphochek controls.The internal mdp controls and bio-rad lyphochek controls resulted within range.Bio-rad liquichek controls were also tested; lot 85290 recovered within acceptable ranges, but lot 85310 recovered high out of range with the level one (85311) control.The siemens internal study did not replicate the customer observed failures with mdps, bio-rad lyphochek or bio-rad liquichek lot 85290, but did replicate the customer observed failures with bio-rad liquichek lot 85310.Bio-rad unity data was reviewed and showed a cumulative recovery of lot 85310 was higher than the target value for all three control levels.Siemens reviewed previous internal studies for vb12 that used fresh drawn patient samples.Results indicated that the quality of the specimen could potentially impact the performance of the atellica im vb12 assay.Cellular debris could potentially be responsible for the higher than expected vb12 results.Siemens recommends following all handling instructions provided by the sample collection tube manufacturer.Additional information - 2022-12-06 siemens concluded investigation for an outside of the united states (ous) customer observation of discordant (elevated) atellica im vitamin b12 (vb12) patient results compared to lower retest results obtained on a different day with a different instrument and reagent lot.The patients were initially tested on analyzer # ih00610 and retested on alternate atellica im analyzer at the customer site.The patient samples in question all demonstrated a decrease in results when retested on a later date.Upon review of the complaint data, it was noted that the retests of the patient samples occurred 3-4 days later, and testing was performed on an alternate reagent lot.Per the storing the specimen section of the atellica im vb12 instructions for use (ifu), 10995437_en rev.02, 2019-08, patient samples must be frozen at = -20°celsius if not tested within 48 hours.The customer uses an aptio high volume sample refrigeration system for sample storage and therefore samples were not frozen and not eligible for vb12 repeats past 48 hours.Bio-rad quality control (qc) lot 85290 levels 1-3 customer results were sporadically out of range high according to the customer ranges during time of patient testing and days following.However, all bio-rad qc marked as out of range by the customer were within bio-rad package insert ranges.The quality of the specimen could potentially impact the performance of the atellica im vb12 assay.Cellular debris could potentially be responsible for the higher than expected vb12 results.When samples are centrifuged prior to testing and remain upright or allowed to settle for an extended period of time, the vb12 assay can be impacted resulting in lower values.Siemens recommends following all handling instructions provided by the sample collection tube manufacturer.Siemens performed an atellica im vb12 lot 280 and bio-rad qc lot 85290, which confirmed that this lot of bio-rad qc is performing as expected and within published package insert ranges and close to package insert means.Qc and reagent performance during study showed no significant degradation over a 4-day period on 3 different packs of vb12 lot 280 reagent.Siemens cannot rule out issues with pre-analytical handling of patient samples as cause of patient discordant results.Based on the investigation, no product problem was identified.The customer is operational.In section h6, investigation finding and investigation conclusion codes were updated based on the investigation results.
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