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Catalog Number 100/594/000 |
Device Problem
Connection Problem (2900)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/01/2019 |
Event Type
malfunction
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Manufacturer Narrative
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A device history record (dhr) review was conducted which indicated all inspections were completed and no issues were noted during manufacture.A product sample was received for evaluation.Visual and functional testing were performed.Visual inspection found no discrepancies in the returned sample.Functional testing found the swivel fails the minimum insertion depth test.The possible root causes are: raw material is out specification by supplier and/or the iso test method is ambiguous.The following actions were taken: quality alert 100% inspection of all material iso tests, create visual aid where specifies the iso test method and supplier notified on (b)(6) 2020.No product information has been provided to date.This remediation mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4).
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Event Description
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It was reported that immediately after starting to use the product, the customer attempted to connect the product with a tracheostomy tube, but could not do it successfully.No patient injury was reported.
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Search Alerts/Recalls
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