BIOSENSE WEBSTER INC TRUDI¿ NAVIGATION SYSTEM; EAR, NOSE, AND THROAT STEREOTAXIC INSTRUMENT
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Model Number 1 |
Device Problems
Fire (1245); Overheating of Device (1437); Material Integrity Problem (2978)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/11/2022 |
Event Type
malfunction
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Manufacturer Narrative
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The hardware investigation has begun but it has not been completed at this time.When the investigational analysis has been completed, a supplemental 3500a report will be submitted.This report is being submitted pursuant to the provisions of 21 cfr, part 4.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by biosense webster inc., or its employees that the report constitutes an admission that the product, biosense webster inc., or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's ref.# (b)(4).
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Event Description
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It was reported that the trudi¿ navigation system¿s monitor encountered some heat damage and is considered as a fire hazard.It was reported that the trudi¿ navigation system¿s 32 inch monitor has heat damage in one of the corners, and it is not functioning.The monitor was described to have ¿not power on at all¿.The trudi navigation system software version is reported to be 2.3.Additional information received indicated the heat damage happened because an internal component of the monitor burned through the screen.Hence, this is considered as a fire hazard risk.With all this information provided, this event is considered as a malfunction of the device and considered to be an mdr reportable malfunction.
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Manufacturer Narrative
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If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's ref.# (b)(4) on 17-nov-2022, after further review of the available information related to the event and associated risk, it was determined the event is to be considered mdr reportable as a product malfunction for the reported overheating issue considering since there is a risk that this could potentially cause injuries to the patient or staff.
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Manufacturer Narrative
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Manufacturers ref # (b)(4) on 29-sep-2022, during an internal review of the reported event and the additional information received, it was been determined the event was incorrectly assessed as a fire hazard situation.Based on the information available, it is understood that the customer experienced mechanical/physical damage to the monitor, by "heat"; however, it was also reported that the monitor did not have power.Therefore, there is no risk for the operator or anyone within proximity of the trudi navigation system monitor to be exposed to any fire hazard.As such, the event is no longer considered to be mdr reportable.
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Manufacturer Narrative
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It was reported that the trudi¿ navigation system¿s monitor encountered some heat damage and is considered as a fire hazard.It was reported that the trudi¿ navigation system¿s 32 inch monitor has heat damage in one of the corners, and it is not functioning.The monitor was described to have ¿not power on at all¿.Device evaluation details: the device evaluation has been completed.It was confirmed that the issue was resolved by replacing the damaged monitor with a new one that was delivered to the account.The system is ready for use.It was requested to send the damaged monitor for investigation to the manufacturer.However, the investigation could not be performed as the damaged monitor was disposed of.The history of customer complaints reported during the last year and associated with trudi navigation system # (b)(6) was reviewed.No similar complaints were found there.A manufacturing record evaluation was performed for the trudi navigation system # (b)(6), and no internal action related to the reported complaint condition were identified.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's ref.# (b)(4).
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Manufacturer Narrative
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On 25-jul-2023, the manufactured date was provided.Therefore, field h4.Device manufacture date have been populated.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's ref.# (b)(4).
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