The test strips are no longer available for investigation.The meter has been requested for return and has not been received at this time.If the product is returned in the future, a follow-up report will be submitted. the customer initially called to set the date and time on the meter after replacing the batteries.During the call, the customer was assisted to perform this procedure from the user manual.
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We received an allegation that a coaguchekxs meter with serial number (b)(4) may have contributed to a patient's stroke. the patient initially called because he received a "set + date" message after replacing the batteries of the meter.During the call, the patient mentioned that he had a stroke around the end of (b)(6) 2018.On (b)(6) 2018, the reported meter result according to the patient's logbook was 2.1 inr.On (b)(6) 2018, the reported meter result according to the patient's logbook was 2.0 inr.The patient stated that the stroke occurred at the end of (b)(6) 2018.The patient stated that he was at his friend's house and his left arm was tingly, his fingers were bent, he was feeling bad and couldn't speak right.His friend reportedly took him to a hospital where it was determined that he had a stroke.The laboratory result at the hospital using an unknown laboratory method was reportedly 1.1 inr.The doctor reportedly said that the stroke was caused by the low inr.The patient stated that he does not remember when he last tested on his meter prior to the stroke.The patient stated that he does not remember the medical treatment he received, what his inr was throughout the hospital stay, if any imaging was done and if he stayed in the intensive care unit (icu).The patient stated that the stroke was an ischemic stroke.The therapeutic range was reported to be 2.0 - 3.0 inr and the interval of testing is once a week.This mdr is being submitted in an abundance of caution.
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