The unit returned was evaluated and the area of breakage was observed under magnification.No process deviations or manufacturing defects were revealed upon review of the returned suspect device and the device records did not contain any deviation in process or material for the identified production lot.It is acknowledged all holmium fibers are 100% power tested and visually inspected prior to release which confirms the operational capacity and state of the fiber.Additionally, customer usage was recorded on the rfid for over 9000j of total energy usage, displaying furthe operational capacity of the laser fiber.It is acknowledged the likely root cause was related to a mechanical force being placed on the holmium laser fiber.Dornier laser fibers are fragile and must be handled with care as instructed on the dornier laser fiber ifu.
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