H.10 additional manufacturer narrative: the aquabeam console was not returned for investigation and is currently in use at the user facility.A review of the device history record (dhr) for aquabeam robotic system/serial number (b)(6) and the aquabeam console / lot number 21c00381 was performed, which confirmed that there were no nonconformances, failures, discrepancies, or missed steps during the manufacturing process that could be related to the reported event.The review indicated that the system and its associated component met all design and manufacturing specifications when released for distribution.Aquabeam robotic system user manual, um0104-00 rev.F, was reviewed and states the following: 11.2.3 non-sterile: console, motorpack, and foot pedal connection connect the motorpack cable to the front of the console: connect the motorpack plug on the front right port.Ensure the connector locks in place and the red marks on the motorpack and the console align.The console was not returned for investigation as the issue was addressed onsite.To date, the console has not been received at procept; therefore, this complaint will be closed.Should the console be returned in the future, then this complaint will be reopened to complete the investigation.The root cause of the reported event is undeterminable.Submission of this report does not constitute an admission that the manufacturer's product caused or contributed to the event.
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