SHIRAKAWA OLYMPUS CO., LTD. VIDEOSCOPE "CYF-V2", UK VERSION; FLEXIBLE VIDEO CYSTONEPHROSCOPE
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Model Number CYF-V2 |
Device Problem
Material Split, Cut or Torn (4008)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/15/2022 |
Event Type
malfunction
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Manufacturer Narrative
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The suspect device was sent to an olympus service center for evaluation.Inspection and testing found there was a tear on the insertion tube due to cuts and scratches caused by contact with something sharp from the outside and the insertion tube was leaking and taped.The investigation is ongoing; therefore, the root cause of the reported event cannot be determined at this time.However, if additional information becomes available this report will be supplemented accordingly.
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Event Description
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The customer reported that, during preparation for use, a tear was observed in the out channel of the subject device.There was no harm or user injury reported due to the event.Additional details have been requested regarding the reported event.At this time, no additional information has been provided.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Approximately 2 years have passed since the device was manufactured.Based on the results of the legal manufacturer's investigation, since no damage was confirmed, we were unable to determine what caused the damage to the forceps port that pointed out.A definitive root cause cannot be identified.Olympus will continue to monitor the field performance of this device.
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