H10: complaints database analysis revealed that no similar event on this device occurred since its installation in 2007.Based on the investigation results for similar cases, the reported event can occur if the occlusion is wrongly set and the tube is not correctly positioned inside the pump head.In this case, if the pump is stopped by knob and not by the alarm, the pump can still works (minimum rolling) since it is under electrical current.This, in association with the possible resistance of the tube and the adjustment of the occlusion not adequate could have led to the reported event.For this reason and considering that no hardware malfunction has been found by livanova technician, it cannot be ruled out that most likely root cause was due to occlusion adjustment and/or tubing positioning not properly set.
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