Common device name: qij.Pma/510(k): d362689.Device evaluation: the echo ppg device of unknown lot number involved in this complaint was not returned for evaluation.With the information provided, a document-based investigation was conducted.Lab evaluation: n/a.Document review: prior to distribution, all echo-ppg devices are subjected to functional checks and visual inspection to ensure device integrity.These inspections and functional checks are outlined in internal procedures in place at cirl.As the lot number is unknown a review of manufacturing records could not be performed.The notes section of the instructions for use which accompanies this device instructs the user to inspect the device prior to use for any damage: "visually inspect the device with particular attention to kinks, bends and breaks.If a device abnormality is detected that would prohibit proper working condition, do not use".There is evidence to suggest that the customer did not follow the instructions for use as the device was used in the liver which would be considered off label use.Off label use complaints are considered to be unforeseen misuse.It is unknown how the device will function outside of its intended use.Trending will monitor if any future investigation is required.Root cause review: a definitive root cause for the customer complaint could be attributed to off-label use as the device was used in the liver which would be considered off label use as per ifu this device is used "to directly measure pressures in the hepatic and portal venous vasculatures and is used in conjunction with an ultrasound endoscope." summary: complaint is confirmed based on the customers testimony.According to the initial reporter, the patient did not experience any adverse effects due to this occurrence.Complaints of this nature will continue to be monitored for potential emerging trends.
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