Updated fields: b4, d9, g3, g6, h2, h3, h4, h6 (type of investigation, investigation findings, component codes, investigation conclusions), h10, h11.Corrected fields: b5, e2, h6 (medical device - problem code).A getinge field service engineer (fse) was dispatched to evaluate the unit and was able to replicate the reported malfunction.Once the unit powered down, the unit would lose the memory and display "battery maintenance required".The fse replaced the main board.The fse performed full functional and safety tests.The iabp was returned to the customer and cleared for clinical use.The following investigation was performed by the technician of the maquet failure analysis and testing dept.(b)(6).The nrc received keta pcb iabp main board with a reported failure of when unit was powered down the unit would lose memory and display battery maintenance required.The failure analysis and testing dept.Performed a visual inspection and found the part to be in good condition.The failure analysis and testing dept.Installed the board into the cardiosave test fixture and tested the board to factory specifications per procedure and the cardiosave service manual.After testing the unit , the failure analysis and testing dept.Was able to replicate the failure experienced by the customer.The board failed testing.Retaining the board in the failure analysis and testing dept.Per procedure.
|
It was reported that after biomed replaced batteries as a preventative maintenance, the unit had an error code # 5, "battery maintenance required".It would save but as soon as the device was powered down it would lose the memory and display "battery maintenance required".There was no patient involvement.
|