Problem statement: it was reported on (b)(6) 2022, that a philips monitor was connected incorrectly to the alarm remote box.The nursing staff were told to be careful to connect it properly, but the plug was not specially marked or anything.This resulted in a patient dying because the alarms were not heard while the staff were working at the hospital.The date of the event is unknown as the reporter stated that he only knows that it was about half a year ago.As the event was reportable to a regulatory authority, an investigation was required.Complaint evaluation: this record is not a re-occurrence of the device failure, but a customer feedback based on a philips employee reporting overhearing a conversation.There is no available product information of devices used at the time of the event.What we have is an educated guess that the affected product is the (453563469801-iv remote alarm device).The reporter stated that "it was not possible to get more information on this case.I am aware that not much can be done with so little information, but the process requires that in any case information concerning equipment, no matter in what context learned, be reported." customer resolution and conclusion: as there was no further information available, the resolution is unknown at this time.No further investigation or action is warranted at this time.Patient/user involvement : was the device being used on a patient at the time of the event, including for the purposes of diagnosis? unknown.Was there any adverse event to the patient or user? if yes, describe? yes.Patient death.If there was an adverse event, did the device cause or contribute to the adverse event, and how? unknown.
|