A device history record (dhr) review was conducted which indicated all inspections were completed and no issues were noted during manufacture.A product sample was received for evaluation.Visual and functional testing were performed.The tamper seal were removed.Bottom case is not connected to the top case correctly,right plunger case crack,barrel clamp guide is broken also the size pot cable is damage,the main board is contaminated.A review of the event history log identified motor rate error.The techs were unable to perform an occlusion test to verify the motor rate error problem due to broken barrel clamp assembly.The root cause of the motor rate error was attributed to the combination of motor assembly, worm gear, leadscrew and clutch halves were found old, dirty and worn out.The techs replaced motor assembly (stepper motor included), worm gear, leadscrew and clutch halves.Performed occlusion test and all functional tests which passed.This remediation mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4).No product information has been provided to date.
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