A device history record (dhr) review was conducted which indicated all inspections were completed and no issues were noted during manufacture.A product sample was received for evaluation.Visual and functional testing were performed.The tamper seal was broken and device had a broken top case on left corner.A review of the event history log primary audible alarm background test.An occlusion test was preformed.The tech was unable to duplicate the primary audible alarm background test during occlusion test and was unable to determine the intermittent of the error.The root cause was unable to be determine, interconnect board (high profile c9) and speaker were carefully inspected with no physical or any other damaged was found.The tech replaced interconnect board and speaker for preventive measures.Performed power up process and all functional tests which passed.This remediation mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4).Udi and pma/510 k are unknown.No product information has been provided to date.
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