H.6 investigation summary: two other complaints were received on the bd max¿ ctgctv2 kit lot 2011762.The other one was for an unrelated issue.In the last twelve months, one other complaint was received about false positive result (described above) and none about discrepant results with the bd max¿ ctgctv2 assay.Based on the complaint review, no reagents issue was identified.No anomaly was observed, in bhr review of bd max¿ ctgctv2 kit lot 2011762 which could have a link with the customer issue.Also, the kit met the release specifications and qc results were within the trends.The retain material did not need to be tested since it would not provide more information than what is available from the final qc test.A gross product contamination would have been detected by the final qc test, which is not the case.No sample was received for the investigation.Two runs were received for the investigation and were analyzed with the bancs algorithm simulation software.Manual pcr curve adjudication was performed and showed true but late amplification of the gc target in run 120 position a12, without anomaly.Overall, 12 samples were tested with the bd max¿ ctgctv2 assay in run 120 on (b)(6) and no other sample gave a positive result.Low positive samples can occur due to low bacterial load in the specimen being at or near the limit of detection of the assay or through environmental or cross contamination introduced during the sample preparation at the customer¿s site.Nevertheless, manual curve adjudication has limitations; visual examination of pcr curves for low signal is a conservative assessment of the data.On (b)(6), customer performed environmental monitoring (using one swab of multiple zones; run 134) and it gave a negative result.Moreover, despite a negative environmental monitoring, environmental or cross contamination of the sample, could also explain the issue.Overall, although bd is unable to confirm the exact cause of the issue, no reagents issue is suspected.
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