Zimmer biomet complaint number (b)(4).Concomitant medical products: xifnt613, osseotite tapered certain implant 6 x 13mm, lot number: 2019090910.Pma/510(k) number not available.It is unknown at this time if the device will be returned for analysis; however, an investigation of the reported event is in progress.Once the investigation has been completed, a follow-up mdr will be submitted.
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This report is being submitted to relay additional information and device evaluation.The unknown driver was not returned, therefore visual examination could not be conducted.There is no existing nonconformance / capa / hhe/d / ie / product hold against the reported devices that did or could cause or contribute to the reported events.Monthly post market trending review identified no actionable trends or corrective actions for the reported events or devices.Zimmer biomet quality management system (qms) has controls in place to ensure the distribution of conforming product.Therefore, based on the available information, the product was within specifications and conforming when it left zimmer biomet.Dhr review and complaint history review by lot number could not be performed, as the lot number associated with the reported product (unknown driver) is not available.Zimmer biomet quality management system (qms) has controls in place to ensure the distribution of conforming product within specifications.A definitive root cause could not be determined.However, based on the investigation, ifu and risk file review, the most likely causes determined from the investigation are tool experiences loads that exceed the intended design parameters causing tool damage.Tool requires replacement, torque applied during placement/seating exceeds recommended value, inadequate handling by clinician or staff.No further investigation or immediate capa / hhe/d escalation is required, as the complaint investigation did not confirm the product was nonconforming at the time of distribution, and no new failure mode, harm, or hazardous situation was identified through the investigation performed.
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