Catalog Number 650686 |
Device Problem
Fluid/Blood Leak (1250)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/19/2022 |
Event Type
malfunction
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Manufacturer Narrative
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A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.Common device name: automated pipetting, diluting and specimen processing workstations for flow cytometric analysis.
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Event Description
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It was reported that while using the bd facs¿ sample prep assistant that the instrument is overflowing fluid from the water tower.The following information was provided by the initial reporter: it was reported by the customer over flowing fluid from water tower.
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Event Description
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It was reported that while using the bd facs¿ sample prep assistant that the instrument is overflowing fluid from the water tower.The following information was provided by the initial reporter: it was reported by the customer over flowing fluid - from water tower.
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Manufacturer Narrative
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H.6 investigation summary pr (b)(6) pn: (b)(6) spaiii sn: (b)(6) awareness: 10/19/2022 opened: 10/19/2022.Investigation summary: ¿ scope of issue: the scope of issue is limited to part: (b)(6) spaiii and serial number: (b)(6).¿ problem statement: customer reported: overflowing fluid ¿ from water tower ¿ manufacturing defect trend: there are (b)(4) qns related to the reported issue.Date range (date of incident to 12 months back) from (b)(6) 2021 to date (b)(6) 2022 (rolling 12 months).¿ complaint trend: there are 4 complaints related to the reported complaint.Date range (date of incident to 12 months back) from (b)(6) 2021 to date (b)(6) 2022 (rolling 12 months) o (this complaint).¿ investigation result / analysis: per fse¿s report: replaced filter waste fittings/coupling valves.O tested and verified instrument performance.O no further issues.O sample preparation was not affected.O there was no delay in patient treatment due to any unexpected results.¿ service max review: review of related work order#: (b)(4) install date: (b)(6) 2009.Defective part number: 640520-coupling body valved, 640521-coupling insert valve work order notes: o subject / reported: overflowing fluid ¿ from water tower.O problem description: fluid leak.O cause: overflow caused by clogged coupling valves.O work performed: replaced coupling valves.O solution: replaced coupling valves.O parts replaced: 640520-coupling body valved, 640521-coupling insert valve.¿ returned sample analysis: the complaint sample was not requested to be returned and no photo(s) / picture(s) were provided.¿ manufacturing device history record (dhr) review: review of the dhr for serial number: (b)(6) and pn(b)(6) was reviewed.The instrument met all the manufacturing specifications prior to release.¿ risk analysis: o risk management file part #(b)(4), revision 03 was reviewed.O hazard(s) identified?: yes/no.O hazard id: 3.1.29.O hazard: environment biohazard.O cause: filter/components in fluid path get clogged.O harmful effects: exposure to biohazard.O residual severity: 5.O residual probability: 1.O residual risk index:: 5.¿ root cause: based on the investigation result and fse¿s report the root cause was clogged coupling valves.¿ conclusion: based on the investigation results and the fse¿s report the complaint was confirmed for overflowing fluid.No one was harmed or injured, and no medical diagnosis was performed due to any incorrect results.There was no impact to the patient health or safety.H3 other text : see h.10.
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Search Alerts/Recalls
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