Model Number VRT680700 |
Device Problems
Mechanical Problem (1384); Inappropriate or Unexpected Reset (2959)
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Patient Problem
Eye Injury (1845)
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Event Date 09/23/2022 |
Event Type
Injury
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Manufacturer Narrative
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(b)(4).Device evaluation: the system was evaluated by a field service engineer (fse).The fse was onsite due to system advancing modes without footpedal (fp) being activated; could not duplicate issue.Service completed veritas performance checklist.Device did not function as intended but no failures were found during evaluation.Service replaced the fp proactively.Veritas meets jnj specifications.Manufacturing record review: the manufacturing records for the device were reviewed.There were no discrepancies or non-conformances experienced during manufacturing.The system and its components met all specifications prior to being released.Conclusion: the device did not function as intended but no failures were found during evaluation.Service replaced the fp proactively.Veritas meets jnj specifications.As a result of the time of investigation there is no indication of a product quality deficiency and the reported issue could not be verified.All pertinent information available to johnson & johnson surgical vision , inc has been sumitted.
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Event Description
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The account reported system advanced modes without the surgeon activating foot switch.The surgeon was operating and was in the epi setting when the machine advanced to the ia cortex mode without him activating it manually with the foot switch.It happened multiple times but only once did he have patient injury resulting in a vitrectomy.No additional information was received.This report is for the footpedal.A separate report will be submitted for the veritas console.
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Manufacturer Narrative
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Additional information; section h6 component code: in the initial report the component code was 4755 part/component/sub-assembly term not applicable and has been updated to read as component code 423 - cable, electrical.Section h3: device evaluation: service found foot pedal passed self-test but showed errors in event log.Engineering evaluated the foot pedal and found that the modes are advancing on its own and that the bt connection is intermittent.Engineering felt the cause was a bad cable.All pertinent information available to johnson & johnson surgical vision , inc has been submitted.
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Search Alerts/Recalls
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