The complainant was unable to report the suspected upn and lot number; therefore, the manufacture date and expiration date are unknown.(b)(4).The returned encore 26 inflation device was analyzed, and a visual evaluation noted that the gauge needle was at 0 atm when received.Additionally, white stains were also observed outside of the case and the gauge.Functional evaluation was performed, and the plunger was able to be actioned back and forth smoothly.A pressure damp test, vacuum test, side load test, gauge accuracy test and device locking mechanism test were also performed, and the device passed all the test without problems.No other problems with the device were noted.The reported event of handle would not turn was not confirmed.Investigation found that the plunger was able to be actioned back and forth smoothly, and the device past all the functional tests.The returned device review showed no evidence of either the alleged(s) or any defect which could have contributed to the event.Therefore, the most probable root cause for this complaint is no problem detected.A review of the manufacturing documentation for this device revealed that no anomalies or deviations related to the event occurred during manufacturing.
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