Device evaluated by mfr: the complaint device was received for product analysis.The costumer attached a picture of the device, and media inspection was performed.It is possible to observe that the pouch was broken so part of the device was exposed through the pouch.The device and the pouch were returned for the analysis, and visual inspection was performed.It was possible to see that the device returned outside the pouch.Also, the pouch was broken, and it had evidence of wrinkles, so it shows that the pouch was manipulated.The catheter, the flexible cannula and a sheath were returned as part of the device, and no damages were observed.No other issues were identified during the product analysis.
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