The customer stated that the patient information center ix did not alarm as expected.The device was in use on a patient.There was a death reported.Results of functional testing indicate the piic was properly configured for the pacer alarms needed and showed no signs of misfunction or failure.The clinical audit logs showed the correct pacer alarms triggering both before and after for other patients within the unit.After discussion with clinical and the fse it was his understanding that using philips¿ documentation on what requires the alarm to be triggered (0.75x normal r-r value) and reviewing the patients alarm strips, the patient did not meet those minimum requirements.Hence no alarm.Based on the information available and the testing conducted, the cause of the reported problem was the ¿pacer not capturing¿ alarm was not triggered at the time of the patient in questions event.The reported problem was not confirmed.The device was confirmed to be operating per specifications and no failure was identified.
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