Philips has investigated this complaint.The philips field service engineer (fse) inspected the system onsite and confirmed that the system¿s ¿exposure was not possible properly¿ upon investigation, fse noticed the error¿s displayed on the system.As fse tried replacing ccb board, still the issue persists.As fse replaced frame rate board to solve the issue.After replacing generator touch screen console, to resolve touch sense issue, the system was returned to use in good working order, with required calibration done.The codes were updated based on the investigation outcome.
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