ABBOTT MOLECULAR, INC. PROBECHEK CONTROL SLIDES FOR PATHVYSION HER-2 DNA PROBE KI; SYSTEM, TEST, HER-2/NEU, NUCLEIC ACID OR SERUM
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Model Number 02J04-030 |
Device Problem
Device Damaged Prior to Use (2284)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/11/2022 |
Event Type
malfunction
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Event Description
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The customer reported that they received a broken slide contained within probechek her-2/neu control slides for fluorescence in situ hybridization (fish) using pathvysion her-2 dna probe kit.The customer confirmed no one on site was injured by the broken slides.Customer stated that they did not attempt to use the broken slide.
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Manufacturer Narrative
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Full brand name is probechek her-2/neu control slides for fluorescence in situ hybridization (fish) using pathvysion her-2 dna probe kit.Elevated complaint investigation has been initiated.
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Manufacturer Narrative
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Investigation into this complaint included inspection of retention samples, a quality data review and a complaint history review.Investigation is summarized as follows: retain sample evaluation: the file sample in question, probechek pathvysion her-/neu cut-off control slides-ivd (5 slides): part# 30-805042 (list# 02j04-030)/lot# 381348 (containing slides: probechek pathvysion her-/neu cut-off control slides: part# 30-505042/lot# 530873) was visually inspected for damage.No physical damaged was identified as a result of inspection.Quality data review batch record review batch records were reviewed for probechek pathvysion her-/neu cut-off control slides-ivd (5 slides): part# 30-805042 (list# 02j04-030)/lot# 381348 as well as records for the slides: probechek pathvysion her-/neu cut-off control slides: part# 30-505042/lot# 530873.There were no issues noted in manufacturing and slides are labeled and inspected during slide kit manufacturing.No slide damage was identified during manufacture of either the slides or the slide kits.Nonconformance (nc) / corrective and preventive action (capa) search a search of nc and capa (nc/capa) records was performed for instances related to the probechek pathvysion her-/neu cut-off control slides-ivd (5 slides): part# 30-805042 (list# 02j04-030)/lot# 381348 as well as records for the slides: probechek pathvysion her-/neu cut-off control slides: part# 30-505042/lot# 530873.The capa review did not identify any existing internal issues or nonconformances related to the reported complaint.Complaint history review complaint history review was performed for the probechek pathvysion her-/neu cut-off control slides-ivd (5 slides): part# 30-805042 (list# 02j04-030)/lot# 381348 and no product deficiency was identified.Based on the results of the investigation elements, a product deficiency for probechek pathvysion her-/neu cut-off control slides-ivd: part# 30-505042/lot# 530873 (contained in kit: probechek pathvysion her-/neu cut-off control slides-ivd (5 slides): part# 30-805042 (list# 02j04-030)/lot# 381348) was not identified.
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