Model Number M3535A |
Device Problem
Crack (1135)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/07/2022 |
Event Type
malfunction
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Event Description
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It was reported to philips that the paddle tray is cracked.There was no patient involvement.
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Manufacturer Narrative
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Philips is in the process of obtaining additional information concerning this event and the complaint is still under investigation.A final report will be submitted once the investigation is complete.
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Manufacturer Narrative
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Philips received a complaint on the heartstart mrx monitor/defib indicating that the paddle tray was cracked.There was reportedly no patient involvement.A philips field service engineer (fse) evaluated the device and confirmed that there was physical damage to the paddle tray.The fse replaced the paddle tray to resolve the issue.The device passed all performance assurance tests and was returned to service.The device remains at the customer's site.No further action is required at this time.
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Search Alerts/Recalls
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