RESPIRONICS CALIFORNIA, LLC RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 |
Device Problem
Failure to Read Input Signal (1581)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/11/2022 |
Event Type
malfunction
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Event Description
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Philips received a complaint on the v60 ventilator indicating that the unit would not stay in standby mode.The device was being used on a patient at the time of the failure; there was no patient or user harm reported.The remote service engineer (rse), while troubleshooting, noted that the average air was reading -31.2 slpm.The remote service engineer (rse) recommended replacing the flow sensor assembly and provided the part number.The customer will order the flow sensor assembly and repair the unit.The investigation is ongoing.
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Manufacturer Narrative
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Insufficient information is available to determine the resolution of the event.The customer was provided with parts id; however, it could not be confirmed if the customer replaced the specified parts.Multiple good faith efforts (gfe) were performed for further details regarding the event; however, no response was provided.No parts were returned for failure investigation.In the event that parts are returned or if new information is provided, the complaint will be reopened to update the investigation.
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