Model Number APTIO AUTOMATION |
Device Problem
Communication or Transmission Problem (2896)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/26/2022 |
Event Type
malfunction
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Manufacturer Narrative
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An outside the united states customer contacted siemens to report that four patient sample tubes were delayed for testing on an aptio automation system.The operator of the system manually diverted the samples to an analyzer.A siemens customer service engineer (cse) was dispatched to the customer site to inspect the system.The cse rebooted the aptio automation system, resolving the issue.The cse also confirmed that the divert gates and sensors were working properly.The cause of the samples circling the track and not routing to an analyzer is unknown.The aptio automation system is performing within specifications.No further evaluation of this aptio automation system is needed.
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Event Description
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Four patient sample tubes were delayed for testing on an aptio automation system.The patient sample tubes circled on the track for several hours before being routed to an advia centaur xp immunoassay system for testing.There are no known reports of patient intervention or adverse health consequences due to the delay in testing.
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Search Alerts/Recalls
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