The subject device has been returned to olympus for evaluation.During evaluation, in addition to the reportable malfunction mentioned in event, it was observed, the water tightness was not maintained due to perforation of the forceps channel, discoloration of the tip cover was noted, scratches were noted on the insertion tube, wrinkles were noted in the insertion tube, the curved tube was crushed, the bending angle was insufficient due to the elongation of the angle wire, dirt was noted on the illumination lens that was difficult to remove, switch 1 was not working, the forceps plug mouthpiece was loose, the universal cord was collapsed, scratches were found on the universal cord, scratches were found on the operation part, scratches were found on the grip, scratches were found on the video cable, scratches were found on the video connector, scratches were found on the light guide (lg) connector, and scratches were found on the video connector case.The investigation is ongoing, and a definitive root cause of the reported event cannot be determined at this time.If additional information becomes available, this report will be supplemented accordingly.
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The customer reported to olympus, switch 4 of the visera cysto-nephro videoscope was "bad".Upon inspection of the customer¿s returned device it was observed, the forceps cap was rattling.This report is being submitted for the malfunction found during evaluation.There was no harm or user injury reported due to the event.
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