RESPIRONICS CALIFORNIA, LLC RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 VENT, CHINA OPT: CFLEX, AVAPS |
Device Problem
Gas Output Problem (1266)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/17/2022 |
Event Type
malfunction
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Event Description
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Philips received a complaint by the customer on the v60 indicating that the device displayed an error indicating that the air pressure could not be raised.It was reported there was no patient involvement at the time the issue was discovered.The investigation is ongoing.
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Manufacturer Narrative
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The manufacturer's product support engineer (pse) evaluated the device and confirmed the reported problem that the air pressure could not be raised.Because the device was no longer within the warranty period, the customer declined service and repair, and an onsite work order was not generated.It is unknown what the outcome of the service event was, and further information was not given by the customer.If the decision is made to have the device evaluated and repaired, a new service order will be opened and will be captured through philip's normal complaint procedure.
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