Model Number 1116050 |
Device Problems
Electrical /Electronic Property Problem (1198); Sparking (2595)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/06/2022 |
Event Type
malfunction
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Event Description
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The customer emailed technical services (ts) to report a faulty power lead and request a replacement.The faulty lead was taken out of service by the cusotmer when the incident occurred.The request was associated with their afinion as 100 (1116050) , s/n (b)(4).Details of the issue: the analyzer operator reported spark between plug and instrument when lead was plugged in.There was no visible damage to the power cord.No death or serious injury reported, and no impact or delay in any treatment.Per the customers procured tender/distributor agreement a return and replacement is to be organized.
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Event Description
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The customer emailed technical services (ts) to report a faulty power lead and request a replacement.The faulty lead was taken out of service by the cusotmer when the incident occurred.The request was associated with their afinion as 100 (1116050) , s/n (b)(6).Details of the issue: the analyzer operator reported spark between plug and instrument when lead was plugged in.There was no visible damage to the power cord.No death or serious injury reported, and no impact or delay in any treatment.
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Manufacturer Narrative
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Due dilegence was performed to obtain instrument, however it has not been returned.The case details were reviewed along with internal records and no nonconformances were identified.There were no adverse patient effects and no clinically significant delay in the procedure reported in the complaint case.Our investigation determined that there is no indication that the reported issue is related to product results, inadequate instructions for use or inaccurate labeling.
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Search Alerts/Recalls
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