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Model Number CYF-VH |
Device Problem
Connection Problem (2900)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/12/2022 |
Event Type
malfunction
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Event Description
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A user facility reported to olympus a channel malfunction; the lumen which connects the irrigation plug fell out of the cysto-nephro videoscope and returned the device to olympus for repair.The problem, as reported to olympus, occurred during reprocessing of the device.Upon inspection and testing of the returned device, it was found that biopsy port was missing.This report is submitted due to the finding that the biopsy port was missing, identified during in-house service of the device.As the problem was found during in-house service of the device, there was no patient involvement.
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Manufacturer Narrative
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The device was returned to olympus for evaluation and the customer¿s allegation was confirmed.The evaluation uncovered that a leak test was unable to be performed as bx port was missing and insertion tube was dented.The investigation is ongoing; therefore, the root cause of the reported event cannot be determined at this time.However, if additional information becomes available this report will be supplemented accordingly.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause could not be determined.Although it cannot be determined, it is likely stress or user handling caused the glue to peel.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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