An implant registration card (onxm-27/29 sn (b)(6) was returned from the user facility for a patient with an existing on-x heart valve (onxm-31/33 sn (b)(6).Both ircs notate the valves were implanted in the mitral position suggesting the onxm-31/33 sn (b)(6) was explanted.This investigation is relegated to onxm-31/33 sn (b)(6).Multiple attempts for additional information have gone unmet.The valve was not returned from the user facility to the manufacturer.The manufacturing records for the onxm-31/33 sn (b)(6) were reviewed and it was confirmed that all records were controlled, available for review, and met all specifications per the device master record.All lots passed functional testing and met release specifications.During the investigation no non-conformances or deviations were noted.Change orders for leaflet tuning are performed as a part of the standard manufacturing process.A review of the available information was performed.On (b)(6) 2017 an onxm-31/33 sn (b)(6) was used in a case for a 63-year-old female and implanted in the mitral position.A second mitral on-x was reported to device tracking as implanted in the same position, same patient: (b)(6) 2022, onxm-27/29 sn (b)(6), (1,947 days post implant).Multiple attempts to receive additional information received no response including a letter via fedex to surgeon at (b)(6) hospital on (b)(6) 2022.Review of manufacturing records show no processing issues with the original valve.The valve was not returned to the manufacturer for examination.We have no information about the explanted on-x valve other than the tracking notice and assume the valve was discarded on site.Consequently, we do not have enough information to know what, if any, contribution the valve had to the decision to replace it.The instructions for use for the on-x valve lists the possibility of explantation as a consequence of a complication of prosthetic heart valve replacement [ifu].But in this instance, we do not have any information to help us identify that complication.There is not enough information to determine what, if any, contribution the on-x valve had to the decision for its removal.Root cause for this event is unknown no further action is required without additional information.Based on the available information, a definitive root cause for this event cannot be determined.Additionally, without the return of the product, no definitive conclusion can be made regarding the clinical observation.If information is provided in the future, a supplemental report will be issued.The manufacturing records were reviewed, and it was confirmed that all records were controlled, available for review, and met all specifications per the device master record.All lots passed functional testing and met release specifications.This event does not identify additional hazards or modify the probability and severity of existing hazards.There is no indication that an error or deficiency occurred at artivion ¿ formerly cryolife/jotec and the ifu adequately communicates risk.This complaint was reviewed for a capa evaluation and a capa is not warranted at this time.Artivion will continue to monitor similar complaints to determine if additional actions are warranted; however, at this time no further actions are necessary.
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