Details of complaint: the customer reported that the power brick on this central nurse's station (cns) monitor does not work anymore.The customer was able to replace the power brick, but would like to replace the brick for their own replenishment.There was no patient injury reported.Investigation summary: based on the available information, a definitive root cause could not be identified.The following fields contain no information (ni), as attempts to obtain information were made, but not provided: a2 - a6 attempt # 1: (b)(6) 2022 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 2: (b)(6) 2022 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 3 (b)(6) 2022 emailed the customer via microsoft outlook for patient information: no reply was received.B6 attempt # 1: (b)(6) 2022 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 2: (b)(6) 2022 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 3 (b)(6) 2022 emailed the customer via microsoft outlook for patient information: no reply was received.B7 attempt # 1: (b)(6) 2022 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 2: (b)(6) 2022 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 3 (b)(6) 2022 emailed the customer via microsoft outlook for patient information: no reply was received.D10 attempt # 1: (b)(6) 2022 emailed the customer via microsoft outlook for device information: no reply was received.Attempt # 2: (b)(6) 2022 emailed the customer via microsoft outlook for device information: no reply was received.Attempt # 3 (b)(6) 2022 emailed the customer via microsoft outlook for device information: no reply was received.Additional information: b4 date of this report g3 date received by manufacturer g6 type of report h2 if follow up, what type? h10 additional manufacturer narrative manufacturer references # (b)(4).Follow up 001.
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