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Model Number 3L81-23 |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/27/2022 |
Event Type
malfunction
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Event Description
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The customer reported a falsely elevated creatinine result for a patient sample while running on the archtiect c4000 processing module.The patient was transported to the emergency room due to the elevated creatinine result, however no known treatment was performed based on the result provided.Lab¿s reference range for creatinine: 0.7-1.25 mg/dl.The following data was provided: on (b)(6) 2022, sid (b)(6): initial result: 7.26 mmg/dl.Rerun on the same instrument: 0.79, 0.80 mg/dl.There was no impact to patient management reported.
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Manufacturer Narrative
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All available patient information is included.Additional patient details are not available.An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Manufacturer Narrative
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The complaint investigation for falsely elevated creatinine results included a search for similar complaints, and the review of complaint text, trending data, labeling, and device history records.Return testing was not performed as returns were not available.The lot search review did not identify an increase in complaint activity for the current issue.A review of tracking and trending did not identify any related trends for the product for complaint issue.A review of the device history records did not identify any non-conformances or deviations associated with the reagent lot number 45458un22 and complaint issue.Labeling was reviewed and adequately addresses the issue under review.Based on the investigation, no systemic issue or product deficiency for architect creatinine reagent lot 45458un22 was identified.
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Search Alerts/Recalls
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