Philips has investigated this complaint.The remote service engineer (rse) communicated with customer and reported the issue that the system is not power on.Review of the system log file showed that unsolicited power down.The customer has 230v from the ups, but 230v for connections 208 and 209 for the pc box and chameleon power supply, which is supplied by the mpd board is missing.The rse recommended replacing the mpd control unit.Therefore, the user will place an order for and replace the mpd board.The system was returned to use in good working order.The codes were updated based on the investigation outcome.
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