Philips has investigated this complaint.According to the additional information provided, the issue occurred during the planned treatment/non-emergency treatment got aborted and the procedure was completed by moving the patient to another room.The philips field service engineer (fse) inspected the system onsite and confirmed that fluoroscope lagging on system and fluoro image sometimes disappeared, and half image only displayed.The fse replaced fire x and image processor board (ipb) in the image chain.Programmed and loaded software on new devices.After which, the system was returned to use in good working order.The codes are updated based on the investigation outcomes.Device problem code was corrected.
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