Catalog Number 04625374160 |
Device Problems
Incorrect, Inadequate or Imprecise Result or Readings (1535); Lack of Maintenance Documentation or Guidelines (2971)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/26/2022 |
Event Type
malfunction
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Event Description
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There was an allegation of questionable results from coaguchek xs meter serial number (b)(4).On (b)(6) 2022 at around 1:45 p.M., the meter result was 1.8 inr.At around 1:45 p.M, the meter result was 2.3 inr.At around 1:45 p.M, the meter result was 2.6 inr.At around 1:45 p.M, the meter result was 2.5 inr.The patient¿s therapeutic range and testing frequency were not provided.
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Manufacturer Narrative
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Occupation is patient/consumer the meter and strips were requested for investigation.Replacement product was sent.The customer's meter and strips were returned for investigation.However, the customer's returned strips had no available test strips for investigation.Therefore, the customer's returned meter was tested using retention strips and retention controls.Testing results (qc range = 4.1 - 6.8 inr): qc 1: 5.4 inr.Qc 2: 5.5 inr.Qc 3: 5.5 inr.The obtained qc values were in the allowed range of the used combination strip lot - qc lot.All measurements were without error messages.On a regular basis, coaguchek strips of lots currently valid in the market are tested as part of routine retention testing and results have passed the internal inspection.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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