Catalog Number 8000.COM03 |
Device Problem
Output below Specifications (3004)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/12/2022 |
Event Type
malfunction
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Manufacturer Narrative
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The complaint is under investigation.In case of a product return, the device will be investigated, otherwise we will review the device history record, and/or any log files if available, or try to replicate the problem on similar product.
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Event Description
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We have been informed that during procedure, the laser was not strong enough.The surgeon was using the laser at 200mw and was getting the burn he wanted.He went all the way up to 800mw to achieve the burn he wanted.After that case, he switched to another machine and did not use that machine anymore that day.He switched out the interface and the unit was within specifications again.Due to the reported event surgery was prolonged > 30 minutes.No harm to the patient occurred.
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Manufacturer Narrative
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With regard to this complaint, a laser module was returned.Functional inspection of the laser module confirmed the low power output.The low power output was caused by a mechanical movement in the interface.This resulted in the position of the lens no longer properly aligned.Please note that this is a known phenomenon and that a corrective action has been implemented.
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Event Description
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We have been informed that during procedure, the laser was not strong enough.The surgeon was using the laser at 200mw and was getting the burn he wanted.He went all the way up to 800mw to achieve the burn he wanted.After that case, he switched to another machine and did not use that machine anymore that day.He switched out the interface and the unit was within specifications again.Due to the reported event surgery was prolonged > 30 minutes.No harm to the patient occurred.
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Manufacturer Narrative
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With regard to this complaint, a laser module was returned.Functional inspection of the laser module confirmed the low power output.The low power output was caused by a mechanical movement in the interface.This resulted in the position of the lens no longer properly aligned.Please note that this is a known phenomenon and that a corrective action has been implemented.Trend analysis indicates that the product is performing within anticipated rates.Complaints will be closely monitored to identify any significant adverse trends.The design of the interface has been improved to prevent misalignment of the lens.
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Event Description
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We have been informed that during procedure, the laser was not strong enough.The surgeon was using the laser at 200mw and was getting the burn he wanted.He went all the way up to 800mw to achieve the burn he wanted.After that case, he switched to another machine and did not use that machine anymore that day.I switched out the interface and the unit was within specifications again.Due to the reported event surgery was prolonged > 30 minutes.No harm to the patient occurred.
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Search Alerts/Recalls
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