Details of complaint: the customer reported that the transmitter would randomly power off with new batteries.There were no signs of physical damage or fluid intrusion.No information will be provided regarding patient use or the model information of the cns the transmitter was being monitored on at the time.Investigation summary: the transmitter was sent in for an exchange.During the evaluation of the returned device nihon kohden repair center (nk rc) observed fluid intrusion inside the unit.Fluid intrusion is likely to result in hardware damage which may have caused the unit to shut down unexpectedly.The root cause is related to user mishandling as the zm transmitter is not a waterproof device.Fluids can damage electronics through various mechanisms, and the extent of damage depends on the type of fluid, the duration of exposure, and the specific electronic components involved.Some ways in which fluids can harm electronics: conductivity: many fluids, especially water and other aqueous solutions, are conductive.When these fluids come into contact with electronic components, they can create unintended electrical pathways, causing short circuits.Short circuits can lead to the overheating and failure of electronic devices.Corrosion: fluids, especially those containing salts or other corrosive substances, can corrode metal components on circuit boards.Corrosion can degrade the functionality of the components, reduce electrical conductivity, and cause long-term damage.Oxidation: exposure to moisture can lead to oxidation of metal parts on electronic circuits.Oxidation can weaken connections and reduce the overall performance of electronic devices.Damage to insulation: some fluids can compromise the insulation on wires and other components.This can lead to leakage currents, shorts, and other electrical issues.Capillary action: fluids can be drawn into small spaces through capillary action, reaching components that may not be immediately visible.This can lead to hidden damage that may not be immediately apparent.Chemical reactions: the chemical composition of some fluids can react with the materials used in electronic components.Such chemical reactions can lead to changes in the properties of these materials, potentially resulting in malfunctions or failures.Drying issues: even if the electronic device appears to work after being exposed to a liquid, there can be residual moisture trapped in hard-to-reach places.This lingering moisture can cause problems over time, such as corrosion or gradual degradation of electronic components.
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