No information has been provided to date.Manufacturing device history record review was not performed because manufacturing records are retained by the supplier at their manufacturing site and are not readily available for review.No product sample was received; therefore, visual and functional testing could not be performed.The reported issue could not be confirmed.There are no images or evidences available, as such a scar was not raised.The supplier has been notified regarding the complaint.If the product is returned, the reporting manufacturer will reopen this complaint for further investigation.
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It was reported that there was resistance to puncture the skin and when there is a puncture, immediately the vein breaks due to the force used for the procedure.The part where the bevel and plastic is, if romped, tearing the plastic inside the patient's skin, and when withdrawing causes damage.At the skin level, the bevel tip often bends, making puncture difficult.Due to this and several other problems, the customer noticed an increase in puncture attempts on the same patient.Additional information was requested; however, no further information was received.
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