During a device return for service and repair, service inspection noted clogging of the nozzle, foreign material cannot be removed even if correct reprocess performed due to buckling of each channel/nozzle.This report is being submitted for clogging of the nozzle, foreign material cannot be removed due to buckling of the device channel (handling issue, reprocessing problem).
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Updated fields: d9, h4, h6 and h10.This report is being supplemented to provide additional information based on the legal manufacturer's final investigation and device evaluation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.The device was returned to olympus for inspection, and the customer's complaint was confirmed.In addition, the following non-reportable malfunctions were found during the device evaluation: a-rubber gluing decolored, c-cover scratches, connecting tube scratches, grip damaged, and lg cord wrinkled.Based on the results of the investigation, the foreign matter was not able to be identified.The root cause of the foreign material could not be determined at this time.Olympus will continue to monitor field performance for this device.
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